Shipping policy

Shipping Information

Our processing time is on average 2 business days**.

We will inform you separately of the delivery time for custom-made products (usually 1-2 weeks).

We deliver to the following countries:

European Union

Belgium, Denmark, Estonia, France*, Ireland, Italy, Croatia, Latvia, Netherlands, Austria, Portugal, Slovenia, Czech Republic, Hungary.

Europe

Norway, Switzerland, United Kingdom

Worldwide

Australia, Japan, Canada, New Zealand, United States

*Unfortunately, we do not deliver to French overseas territories.

If your country is not listed, please contact us.

Pickup
Unfortunately, on-site pickup is not possible.

Country	Shipping Method	Shipping Costs	Delivery Times
Germany	DHL Parcel	€4.99 Free shipping from 3 items	2-5 business days
Germany	DHL Parcel Priority	€6.99	1-3 business days
EU	DHL Warenpost	Up to 740g – €9.99	4-12 business days
	DHL International Parcel	From 741g – €15.99 Free shipping from 3 items	4-12 business days
	UPS Express	Up to 1kg €14.90 Up to 5kg €25.90 Up to 10kg €33.90	1-4 business days
Norway, Switzerland	DHL Warenpost	Up to 740g – €12.99	6-13 business days
	DHL International Parcel	From 741g – €21.99	6-13 business days
	UPS Express	Up to 1kg – €22.90 Up to 5kg – €32.90 Up to 10kg – €45.90	3-4 business days
UK	DHL Warenpost	Up to 740g – €9.99	5-12 business days
	DHL International Parcel	From 741g – €14.99	5-12 business days
	UPS Express	Up to 1kg – €22.90 Up to 5kg – €32.90 Up to 10kg – €45.90	3-4 business days
USA (free from 4 items) Canada, Japan	DHL Warenpost	Up to 740g – €14.49	14-24 business days
	DHL International Parcel	From 741g – €32.99	21-35 business days
	UPS Express	Up to 1kg – €44.90 Up to 5kg – €71.90 Up to 10kg – €131.90	4-7 business days
Australia, New Zealand	DHL Warenpost	Up to 740g – €14.99	21-45 business days
	DHL International Parcel	From 741g – €42.99	21-45 business days
	UPS Express	Up to 1kg – €44.90 Up to 5kg – €84.90 Up to 10kg – €170.90	6-7 business days

**These times, as well as the indicated delivery times, may vary during peak periods such as Christmas, Black Friday, etc., and in extreme weather conditions.

Delays may also occur during customs clearance in the destination country.

For shipments returned to us due to incorrect address, uncollected packages, or rejection of customs invoices, DHL charges us a return fee, which we unfortunately have to deduct from your refund (EU & Europe €10, Worldwide €25).